OUR JOURNEY TOWARDS
WHO WE ARE
SD IT Services is a leading BPO center specializing in acquiring new customers and delivering exceptional customer service to clients in the US, UK, and EU. Established in 2022 in Kosovo, we are recognized subject matter experts in the BPO and IT solutions industry, driven by a commitment to excellence.
THE SIS WAY
Our advantage lies in our comprehensive service range, including inbound/outbound customer service, technical support, sales, webchat, and back-office administration. We offer adaptability, scalability, and unparalleled IT support at Layers 1, 2, and 3. This positions us as your trusted partner for end-to-end solutions.
At SD IT Services, our commitment is to deliver exceptional customer care through highly-trained agents who act as brand ambassadors. With a native English-speaking team and a professional culture, our agents seamlessly integrate as an extension of your own team. We prioritize complete satisfaction through honesty and transparency in all our interactions.
Our Mission and Commitment